Quick answers to the questions people ask most - before the group chat turns into a support desk with worse search.
// Chris - To Do: Screenshot of Contests list
Can minors use SquirrelScore?
No. SquirrelScore is adults only (18+). That's a Terms rule - Producers must not enroll minors through forms or accounts.
Why can't I see Manage?
Only producers (and co-producers) manage contests. Judges, tallymasters, volunteers, and contestants have different menus. You're not broken - you're correctly limited.
It says my login is disabled.
A site admin turned off login for that account. Contact your admin or producer; refreshing won't help.
I never got a password.
Ask your producer to send a set-password link. Then use Logging in.
How do I become a producer so I can create contests?
On the login page, use Request Producer-Level Access. An admin reviews it. Contest owners can only add you as a co-producer after you already have producer-level access.
Forgot my password.
Use Forgot your password? from the login page.
MFA codes fail.
Check automatic phone time, wait for a fresh code, or use a recovery code. Admins can clear MFA if you're fully locked out - see Security & MFA.
Login works but I see the wrong contest.
Use Selecting a contest, or ask to be enrolled in the right contest.
My Contests is empty.
You're not on any contests yet, or you're on the wrong account. Confirm the email/login with your producer.
Where's the help link?
Left sidebar > Wiki/Support. Details in Finding help.
What's Olympic scoring?
A contest setting that drops the highest and lowest judge totals for each section when enough regular judges are present (at least three). Your producer enables it in contest settings. You don't turn it on from a judge score form.
A section says Locked.
The tallymaster froze scoring for that section. Judges can view but not edit unless it's unlocked. See Locking sections.
Why are my contestant results blank?
Contestant My Results appear after the producers have completed the necessary steps for them to be released. Patience, padawan - and poke your producer if nobody has given you a release date.
Can I change a score after I saved?
If the section is unlocked and the contest is active, usually yes - open the contestant again and save. If it's locked, ask the tallymaster.
The apply link says unavailable.
You'll typically see Form is not currently enabled. The producer hasn't enabled the form yet - or turned it off. The contest may also need to be active. Ask the producer.
It asks for a passphrase.
That's intentional. Use the passphrase your producer shared (often in the same message as the link).
I applied - now what?
Wait for review. If approved, watch email for login / set-password instructions. You can later open My Application for a read-only copy of what you submittedwhen you have an account.
Judge invite link doesn't let me change email.
Correct - the invite is tied to the invitation. Use the email the producer invited.
[email protected] aren't blocked - that's where emails from the system come from.Why is there an FAQ section inside the FAQ page?
Because every wiki page in this set follows the same friendly structure - and yes, I might be feeling a little trollish at the moment.
What if my question isn't here?
Open Finding help, then the guide for your role. Still stuck? Producer for contest questions, admin for login/site questions, tallymaster for live scoring traffic control. Project-level contact options are on Home.
What does SquirrelScore cost?
Core contest functions stay free no matter what. Optional paid tiers for advanced extras may come later; if that happens, beta users will be grandfathered with a healthy feature set. Details: Home — What does it cost?. Optional ways to say thank-you: Support SquirrelScore.
Why is it still in beta?
Labor of love, ongoing polish. See Home and the Implementation backlog.